Revolutionizing Mobility with Zero Touch Mobility

Walker Data Systems (WDS): Ready to Enable DoD’s Mobile Transformation

Executive Summary

To maintain dominance in today’s rapidly evolving global threat environment, the Department of Defense (DoD) requires mobile solutions that are secure, scalable, automated, and missionready. Walker Data Systems (WDS) is the critical enabler of this transformation—integrating Samsung SDS’s Zero Touch Mobility (ZTM) with the ServiceNow platform to deliver a fully operational and secure mobile device ecosystem. This effort supports mobile initiatives across both unclassified and classified networks under programs like the Defense Mobility Unclassified Capability (DMUC) and Defense Mobility Classified Capability (DMCC).

WDS leading the deployment of ZTM including; full integration, security compliance, and operational readiness and control of this mobility solution.

The DoD’s Mobile Challenge

With tens of thousands of mobile devices deployed across agencies, services, and combatant commands, the DoD faces significant challenges in mobile device management:

Diverse Ownership Models: COBO (Corporate-Owned, Business-Only), COPE
(Corporate-Owned, Personally Enabled), and BYOD (Bring Your Own Device)
Security Compliance: Enforcing consistent security standards across a decentralized
and expanding mobile fleet
Manual Processes: Swivel-chair operations and slow provisioning that reduce agility
Scalability Demands: Ever-growing device counts and evolving mission requirements

The Solution: Zero Touch Mobility + ServiceNow

Samsung SDS’s Zero Touch Mobility (ZTM), tightly integrated with ServiceNow, automates and secures every phase of the mobile device lifecycle. However, implementation at scale and in compliance with DoD mandates requires the leadership and domain expertise of Walker Data Systems.

Together, WDS delivers:

End-to-End Automation: Zero-touch provisioning, enrollment, monitoring, incident response, and decommissioning
Unified Command View: A centralized control tower via ServiceNow
Real-Time Compliance: Automated policy enforcement and analytics to meet DoD
cyber standards
Mission Scalability: Infrastructure built to expand with operational tempo and threat
evolution

Why Walker Data Systems is Critical

WDS is not a vendor—it is the operational enabler.
The success of this mobile transformation for the DoD relies on WDS’s execution, integration, and sustainment capabilities.

Together, WDS delivers:

Federal Mobility Expertise: Proven track record delivering secure mobile environments tailored for defense
Zero Disruption Deployment: Rapid, seamless integration into existing ServiceNow environments
DoD Compliance Knowledge: Deep understanding of RMF, STIGs, and cybersecurity policies
Lifecycle Support: Long-term sustainment and evolution of the mobile ecosystem as mission needs change

Headquartered in the Washington DC Metropolitan area, WDS is positioned to support defense agencies across the National Capital Region and globally.

Key DoD-Wide Benefits

When WDS delivers the integrated ZTM + ServiceNow solution across the DoD, agencies gain:

Operational Control: Fully automated and visible mobile infrastructure
Force Protection: Stronger cyber posture via automated incident response
Efficiency & Cost Reduction: Less manual work, faster deployment, and optimized
resource use
Enhanced Warfighter Support: Faster, simpler onboarding and device support
Future-Proof Architecture: Built to evolve with DoD tech modernization strategies

Conclusion

Across the Department of Defense, mission readiness depends on fast, secure, and scalable mobile operations. Only Walker Data Systems, with its deep defense roots and technical mastery, can implement and sustain the integration of Samsung SDS’s Zero Touch Mobility and ServiceNow, delivering operational control from day one.

This isn’t just a solution. It’s a mission enabler.
WDS is the key to unlocking the full potential of the DoD’s mobile transformation.

Contact Walker Data Systems
Washington DC Metropolitan Area
📞 (443)905-9836
🌐 www.walkerdatasystems.com
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