Zero Touch Mobility

Revolutionizing Mobile Lifecycle Management with Walker Data Systems

The Future of Mobility Management is Here

What is Zero Touch Mobility?

Zero Touch Mobility (ZTM) is an innovative mobile service offered by Walker Data Systems in partnership with Samsung SDS. It is a native ServiceNow solution that helps CIOs and IT managers eliminate manual tasks and swivel-chair activities associated with enterprise mobility lifecycle management. With ZTM’s hyperautomation capabilities, IT leaders can automate and streamline repetitive tasks, making mobility management effortless.

Benefits of Zero Touch Mobility

Zero Touch Mobility not only benefits your end users by saving them time with setup, but it also offers several advantages, including:

Reduced Time Spent on Manual Tasks: Automation frees up IT staff to focus on higher-priority work.
Cost Reduction: Minimizing manual work leads to significant operational savings.
Easy and Quick Deployment of Updates: Streamlined processes ensure devices are always up-to-date.
Reduced Human Error: Automation reduces the likelihood of mistakes inherent in manual processes.

How Samsung Zero Touch Mobility Can Help Your Business

Samsung Zero Touch Mobility is designed to solve the most pressing challenges in managing enterprise mobile devices. Here’s how it can transform your operations:

Streamlined Device Deployment and Enrollment: ZTM simplifies the enrollment of mobile devices through fully automated, zero-touch workflows. Whether onboarding new employees or rolling out updates, the process becomes fast, efficient, and error-free.
Proactive Device Management: Stay ahead of potential issues with proactive workflows. Features like battery health monitoring and scheduled firmware updates ensure uninterrupted operations, reducing downtime and support calls.
Centralized Fleet Visibility: Gain unparalleled visibility into your entire mobile fleet using ServiceNow as the central control tower. Track devices by health, connectivity, and inventory status for complete oversight and better decision-making.
Enhanced Security and Compliance: ZTM enables secure management of Corporate Owned, Business Only (COBO), Corporate Owned, Personally Enabled (COPE), and Bring Your Own Device (BYOD) policies. Automated unenrollment and data wiping ensure that corporate data remains secure during transitions.
Cost Savings and Improved ROI: By automating repetitive tasks and consolidating processes within ServiceNow, businesses can achieve significant cost savings. With productivity gains, fewer help desk calls, and extended device lifespans, ZTM maximizes both TCO and ROI

Samsung Zero Touch Mobility doesn’t just streamline workflows—it redefines the way businesses manage their mobile device ecosystems, giving organizations a competitive edge.

Major Services Offered

End-to-End Lifecycle Management

Walker Data Systems supports you at every step, from ordering and deploying mobile devices to ongoing support and repair. Our comprehensive approach ensures your devices are always functioning optimally.

ServiceNow – The Central Control Tower

Say goodbye to siloed systems. We integrate your EMM/UEM, Enterprise Enrollment Platform, logistics carriers, and mobile analytics into your ServiceNow instance, providing a unified platform for all your mobile management needs.

Greater Control Over Your Mobile Fleet

Experience effortless management of your mobile fleet. Schedule firmware updates and track devices based on key factors such as battery health and connectivity, all from a single dashboard.

Lower Your Total Cost of Ownership (TCO)

Automated enrollment and un-enrollment deliver up to 3x ROI through productivity gains and cost savings. Advanced battery health tools further boost ROI by up to 6.5x, optimizing your investment in mobile devices.

Use Cases

Device EnrollmentBenefit from zero-touch, end-to-end enrollment during employee onboarding and device deployments for multiple workflows. Utilize bulk enrollment, automatic EMM group/profile assignment, and synchronization with active directory
Device Un-enrollmentAutomatically trigger processes to un-enroll devices as part of a larger workflow. Wipe corporate data in an auditable way and reassign or change inventory status seamlessly.
Device Replacement and Upgrade Enable device replacement from the self-service portal. Propose replacements based on optimal buyback value or when devices become upgrade-eligible, ensuring your team always has the best tools at their disposal.
Proactive Battery Replacement Automatically detect battery health and use proactive workflows for battery or device replacement, reducing downtime and maintaining productivity.

Challenges in Mobility Management

Optimize Mobility Management and TCO with Complete Visibility

Deploying, managing, and monitoring corporate mobile devices often incurs high IT operating costs, putting pressure on CEOs and CFOs to optimize expenses. Many organizations still rely on manual lifecycle management processes that lead to:

Inefficiencies and Downtime: Manual processes are time-consuming and prone to errors.
Reactive Maintenance Approach: Issues are addressed only after they occur, leading to increased downtime.
Low Visibility into Mobile Fleet Inventory: Lack of centralized data makes it difficult to manage devices effectively.

How Zero Touch Mobility Helps

Streamlining and Simplifying Mobility Management

As a native, automated solution for ServiceNow, Zero Touch Mobility allows organization executives to:

Eliminate Silos: Utilize your ServiceNow instance as a central control tower, removing the silos of traditional mobility management.

Enhance Visibility and Support: Gain a comprehensive view of the end-to-end mobile device lifecycle and fleet inventory.

Reduce Support Expenses by up to 50%: Eliminate manual, labor-intensive, repetitive tasks.

Optimize TCO: Identify new cost-saving opportunities and eliminate wasteful inefficiencies.

Reduce Help Desk Calls by up to 70%: Save time and money, allowing staff to focus on higher-priority work.

With automated end-to-end lifecycle management tools and advanced features like battery health monitoring, Zero Touch Mobility enables CEOs and CFOs to modernize the entire mobility management process while maximizing TCO and ROI.

Why Choose Walker Data Systems for Zero Touch Mobility

Your Partner in Secure and Efficient Mobile Device Management

At Walker Data Systems, we pride ourselves on delivering secure data solutions tailored to our clients’ needs. Here’s why we are the best choice for implementing Zero Touch Mobility:

Official Integrator and Reseller of Samsung ZTM: As certified partners, we bring unparalleled expertise and resources to your business.
Expertise in Secure Solutions: With a focus on security, we ensure that your mobile devices are managed securely throughout their lifecycle.
Integration Capabilities: Our team excels at integrating legacy systems with modern tools, including AI/ML technologies, ensuring a seamless transition to Zero Touch Mobility.
Human-Centric Approach: We prioritize the human touch in all our solutions, ensuring that the technology feels ‘just right’ for your organization.
Value-Added Services: Our capture capabilities add significant value, especially for customers with limited capture ability, enhancing overall efficiency.
Comprehensive Support: From MDM & Tactical Solutions to Immediate Technical Assistance, we offer a wide range of services to support your mission.

Take the Next Step Towards Effortless Mobility Management

Contact Us for a Free Consultation

Ready to revolutionize your mobile device management with Zero Touch Mobility? Walker Data Systems, as an official integrator and reseller of Samsung Zero Touch Mobility, is here to help you every step of the way. Our team of experts will work closely with you to understand your unique needs and implement a solution that delivers maximum ROI.

Don’t let manual processes and inefficiencies hold your organization back. Embrace the future of mobility management today